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Lost Property

Lost Property

We know how hard it may be to lose something on the trip – and what relief it is when getting it back. If you lose something at Arlanda or on a flight to Arlanda, we will help you get it back.

We have extensive experience of handling lost goods at airports, and have helped thousands of people over the years to regain their belongings. We work with modern systems that make it easy for both us and our customers to find the right things.

Smarte Carte provides online search moneyservices, where found objects are regularly posted. Search for lost property via the search service listed in the menu on the right.

In addition, we have bespoke software solutions which enable us to log, monitor, track and ship items swiftly, efficiently and effectively to reduce stress and worry to you.

Smarte Carte handles lost property found at Stockholm Arlanda Airport as well as on the majority of flights arriving at the airport.

Read more about the airlines that work with Arlanda Lost Property.

Click here to search for items handed in to Stockholm Arlanda Airport.


Prices and fees

For opening hours and visit address, click on Contact Us

How it works

*Please note that it may take one to two days before found items are registered in the database. We keep all items we receive for three months.

1 Search Online

Search Online

All items we receive will be registered in our database. Search online to see if something you’ve lost has been found.

Stockholm Arlanda Airport – Click here

2 Search the database for lost items

Apply to collect your item

If you find something that you think is yours in our database, register your details by filling out the contact form.

3 Apply online to get your items back

Fill in where to send

If that’s your item, we’ll give you a code. Enter, fill in your code and pay for the service and fill in where you want us to send it.

4 Pay the fee and we will send it to you

How much does it cost?

We charge a service charge. For shipping and packaging, a fee will be charged depending on where to ship.

Take a look at what else we offer

  • Baggage trolley management
  • Mail and fly
  • Porter service
  • Baggage storage
  • Baggage wrapping
  • Self Service Lockers
  • Wardrobe
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